General Terms and Conditions
Article 1 Identity of the Seller
KarmaKarma PLC
Alfons Gossetlaan 40, 1702 Groot-Bijgaarden
info@karmakarma.be
0474 74 16 21
VAT BE 0643.997.252 KVK 0643.997.252
KBC account IBAN BE05 7390 1207 4275
BIC KREDBEBB RPR
Dutch Chamber of Commerce in Leuven
General Terms and Conditions for Professional Customers (B2B)
Scope Except for contradictory and explicitly stated mention with each order, the customer/buyer expressly agrees to our sales conditions and waives their own conditions. Deviations can only be established by written agreement, with the special mention of deviation from the general sales conditions, and after approval by an authorized person from KarmaKarma PLC.
Prices, Offers, and Orders
The products remain our property until we have definitively received the full purchase price. Any offer from KarmaKarma PLC is without obligation and does not bind the seller in any way. KarmaKarma PLC is never bound by the signing of an offer or order by the buyer/customer. Any case of force majeure such as civil or foreign war, as well as strikes, riots, transport interruptions, shortages of goods or materials, defects in tools, machines, or lack of driving power, atmospheric conditions, accidents, incidents, and similar causes, and in general any cause that results in total or partial unemployment of our company, suppliers, or customers, gives us the right to suspend our obligations without the customer being able to claim any compensation.
Delivery Time
Our products are offered in accordance with Belgian and European legislation. The indicated delivery times are for reference only and are not binding deadlines. We make every effort to respect the indicated delivery time. A delay in delivery or part of it does not entitle the customer to compensation, nor to termination of the contract, nor to a return.
Deliveries
All goods travel at the customer's risk. Therefore, KarmaKarma PLC does not assume any responsibility for (not limited to) loss, theft, damage, etc., that may occur during transport, for any reason whatsoever. Transport insurance is only arranged when the buyer explicitly requests it in writing and bears the costs. The seller is entitled to make partial deliveries. These interim deliveries may lead to an interim invoice to which the full sales conditions remain applicable.
Customer Losses
We cannot be held liable for the use of our products nor for any damage that directly or indirectly arises from our activities or deliveries, nor for damage suffered by the customer, their personnel, installations, or third parties, except what is covered by our professional liability insurance. To the extent that our liability is covered by our insurance, the deductible remains the responsibility of the customer. We take great care in creating our website, but this does not guarantee that the information is current, correct, and complete. We reserve the right to add, modify, or remove information at any time without prior notice. We can never be held liable for damage due to direct or indirect use of the site. This website is intended as an information source. It has been compiled with the utmost care and to the best of our ability from various reliable sources. The information on this website does not replace consulting a doctor or therapist, their diagnosis, or medical treatment. If you have medical complaints, it is best to seek advice from a doctor or therapist. Do not stop taking medication based on the information from this website without consulting your doctor. KarmaKarma PLC and its directors and staff cannot be held liable for any damage resulting from decisions based on information from this website or from one of their employees. KarmaKarma PLC can never be held liable for any damage, loss of profit, business interruption, loss of business information, or other financial or non-financial loss, directly or indirectly caused by a defective or incorrect delivery, except for the correction of this delivery in compliance with point 5 of these general sales conditions.
Payment In principle, we only ship your order after receiving your payment via the webshop platform and after payment by bank transfer to the KarmaKarma KBC account BE05.7390.1207.4275. Exceptionally, our customer service may ship an order before payment is completed. In this case, if the outstanding amount is not paid or not paid on time, interest is due as provided by law. Any legal and other costs of any kind that we must incur due to this late payment will be charged. All invoices for professional customers must, unless otherwise agreed in writing and approved by an authorized person from KarmaKarma PLC, be paid before delivery. If it is exceptionally agreed to work with invoices with a payment term of 14 days, it is agreed that if the invoices are not paid, interest is automatically and legally due from the expiration of the term without any reminder being necessary. This interest is determined at the base rate of our bank's cash credit, increased by 3%, with a minimum of 15%, without waiving our right to immediate payment. Additionally, a lump-sum and irreducible compensation equal to 20% of the invoice amount with a minimum of €100 is due. Any legal interest, court costs, and other costs necessary for the collection of this invoice and compensation are not included and are at the customer's expense. All obligations are considered to be entered into and executed in Opwijk.
The sale to which these general sales conditions relate is subject to Belgian law. You declare that you have read and approved these General Sales Conditions before placing an order via the web platform or signing an order form. Placing your order or using the website implies acceptance of these General Conditions. In case of disputes, only the Flemish Courts of Brussels are applicable. In deviation from Article 1583 of the Belgian Civil Code, KarmaKarma PLC remains the owner of all delivered goods and services until the day of full payment of the invoice and/or interest and/or lump-sum compensation. Furthermore, the customer/buyer grants the seller the right to collect the delivered materials at any time, wherever they may be located. If necessary, the buyer/customer authorizes the seller to enter the premises occupied by the buyer/customer.
VAT is always borne by the customer.
Intellectual Property
All intellectual property rights of the products and/or services as well as the designs, documentation, and all other materials developed and/or used in relation to the sale between KarmaKarma PLC and the customer, or resulting therefrom, remain exclusively with KarmaKarma PLC. The delivery of products and/or services does not imply any transfer of intellectual property rights. The customer only obtains a non-exclusive and non-transferable right to use the products and results of the services for the agreed objectives. The customer must strictly adhere to the conditions laid down in the general conditions or otherwise imposed on the customer when using them. The customer may not, without prior written consent from KarmaKarma PLC, disclose, reproduce, or make the products and results of the services available to third parties in any way, in whole or in part. The customer may not remove or modify indications from KarmaKarma PLC concerning copyrights, trademarks, trade names, or other intellectual property rights.